FAQ

Are your patches permanent? Whats the best way to attach them? 

It really depends what surface you stick the patches to! If you're putting the patch on something hard like a laptop or cell phone case it will stay until you take it off, if its on a softer material like a back pack, pencil case, jacket, etc and you want to make it permanent we recommend sewing it on! Although you can usually take the patches on and off most surfaces the adhesive can be damaging to leather or other materials if you leave it on for a long time and put it in the heat or sun and then try and take it off. When placing it on a material like leather we recommend making sure you are positive about the placement and leaving it on for good!   

I went to your store in LA/NY and want to go back, is it still there?

Unfortunately so far we have only had our pop-up shops in the summer. Hopefully in the future we will have a more permanent store. For now you can shop online or at any of the boutiques that carry our bracelets,  

I need my order tomorrow, do you offer overnight shipping?

We only offer standard shipping, through USPS. Most orders go out same day M-F, if they are placed by 3pm EST. If you need your order sooner e-mail us PRIOR to placing the order, and we will do our best to acomidate you. 

What is your return policy?
All customized items that have been sewn are final sale. We accept returns for items that are unused and sent back in their original packing. Please email support@stoneycloverlane.com for a returns authorization within 14 days of the delivery date. The customer is responsible for the cost of the the shipping back to our offices in NYC. 
Are you hiring?

We are always accepting resumes and looking for interns. If you are interested you must be 18+, currently in college or a recent grad, and live in the NYC area. Send all resumes to hello@stoneycloverlane.com 

I love SCL, but I don’t live in the US, do you ship internationally?

YES! We ship all over and love sending SCL across the world! There is an international flat shipping rate. Please allow more time for your order to arrive. If you have a preferred method of shipment please email us PRIOR to placing your order and we can accommodate you. 

I took a picture on Instagram with my SCL, and I want you guys to see/like it how can I make that happen?

We LOVE seeing your pictures on Instagram/Facebook/Twitter etc! Make sure to tag us @stoneyclover AND #stoneyclover so we can like/share/repost etc your pics!! 

Where are your products made?

All of our products are made in the USA and China. They are all shipped out of NYC.

What is the best way to reach KEN+LIB?

Send us an e-mail to hello@stoneycloverlane.com , or you canDM us or comment on our instagram @stoneyclover