To our Stoney Clover Lane community,
In light of the current COVID-19 health crisis, we wanted to share an important update with our loyal customers. Stoney Clover Lane considers the health and safety of our employees and customers a top priority, and as a New York based company, we need to follow proper procedures and precautions as advised by the state.
All Stoney Clover Lane orders are customized, sewn, packed, and shipped by our dedicated fulfillment team in the heart of New York City. In an effort to protect both our customers and employees, we’ve made the decision to temporarily close our corporate office and fulfillment center. This decision was made after much careful consideration of what’s best for the Stoney Clover team and the health of our customers. Despite the closure, we’re doing our best to keep business as usual anyway that we can. Our corporate team members continue to work at home, and we’re working to ensure that our fulfillment team is impacted as minimally as possible during this time.
This difficult decision means all online orders will be temporarily placed on hold. We apologize for any inconvenience this may cause but feel strongly that this is the best course of action at this time. Any orders placed after 6pm EST on Friday, March 13, 2020 will experience these delays. We plan to stay in constant contact keeping you updated as we have news to share.
As of March 16, 2020 our Palm Beach store is also now temporarily closed. As this situation rapidly develops, we feel a responsibility to take whatever measures we can to stop the spread of COVID-19. We hope we can encourage other businesses to do the same as we have seen every decision can make an impact.
While orders and shipments are currently on hold, we encourage you to continue customizing and exploring on our website. Our mission has always been to bring color into your everyday lives, and we hope our brand can continue to spark joy even in difficult times. Though Stoney Clover grows daily, we remain a small business that relies on the support of our customers in order to continue bringing you products that you know and love. We’re immensely proud of our brand and the community it has created, and we want you to know that we’re here to support you as well. We’re always available over DM and email so please don’t hesitate to reach out should you have questions, want help customizing, or just need a little extra support.
As we work to persevere during this challenging time, we also understand that there are many less fortunate struggling right now. Families living in poverty are always hit the hardest in times of crisis, and we want to help support in anyway that we can. We’ll be donating 10% of our online sales to Baby2Baby from now through March 20, 2020 to aid their current mission to provide emergency supplies to families in need.
As always, we thank you for your understanding and support during this uncertain time. We will update you as soon as we’re able to.
Yours,
Kendall Glazer & Libby Glazer
